Post by account_disabled on Jan 16, 2018 12:43:33 GMT 7
Hi,
I recently got a Dell XPS 13 9360 with a fingerprint reader. It works great, but the laptop needs to be on to work. Under power management for the fingerprint sensor in device manager, I noticed a little check-box labeled "Allow this device to wake up the computer." The box is greyed out, and I can't click it. Is there a workaround or way to make this box clickable?
I didn't find the right solution from the internet.
References: www.dell.com/community/General/Turn-on-laptop-with-Fingerprint-Sensor-on-XPS-13-9360/td-p/5179009
Animated Explainer Video
I recently got a Dell XPS 13 9360 with a fingerprint reader. It works great, but the laptop needs to be on to work. Under power management for the fingerprint sensor in device manager, I noticed a little check-box labeled "Allow this device to wake up the computer." The box is greyed out, and I can't click it. Is there a workaround or way to make this box clickable?
I didn't find the right solution from the internet.
References: www.dell.com/community/General/Turn-on-laptop-with-Fingerprint-Sensor-on-XPS-13-9360/td-p/5179009
Animated Explainer Video